Getting a Passport in Kahului, HI: Step-by-Step Guide

By GovComplete Team Published on:

Location: Kahului, HI
Getting a Passport in Kahului, HI: Step-by-Step Guide

Getting a Passport in Kahului, HI

Kahului, the main hub of Maui County in Hawaii, serves as a key gateway for travelers through Kahului Airport (OGG). With frequent international flights to destinations like Japan, Canada, and other Pacific islands, locals and visitors often need passports for business trips, tourism, family visits, or student exchange programs. Hawaii's travel patterns include high seasonal volumes during spring break, summer vacations, and winter holidays, plus urgent last-minute trips for family emergencies or work. This guide walks you through the process step by step, tailored to Kahului residents and Maui visitors, drawing on official U.S. Department of State guidelines to help you avoid common pitfalls like appointment shortages during peak times or rejected photos due to glare from Hawaii's bright sunlight.[1]

Whether you're applying for the first time, renewing, or replacing a lost passport, preparation is key. High demand at local facilities means booking appointments early—ideally weeks ahead during busy seasons. Always check processing times on the State Department's site, as they fluctuate and no facility can guarantee same-day service.[1]

Determine Which Passport Service You Need

Start by identifying your situation to use the correct form and process. This prevents wasted trips to acceptance facilities like the Kahului Post Office.

First-Time Applicants

If you've never held a U.S. passport—or if your last one was issued before age 16 (including children's passports)—use Form DS-11. This is required for all first-time applicants, regardless of age. You must apply in person at a passport acceptance facility; mailing Form DS-11 is not allowed and is a common mistake that delays processing.

Quick Decision Guide

  • Yes, use DS-11 if:
    • No prior U.S. passport.
    • Previous passport issued when you were under 16.
    • Lost, stolen, or damaged passport with no valid replacement record.
  • No, consider renewal (Form DS-82) if:
    • Your last passport was issued when you were 16+, within the last 15 years, and is undamaged/not reported lost/stolen.

Practical Tips for Kahului, HI

  • Book ahead: Maui facilities often have long waits, especially during peak travel seasons (summer/holidays). Check availability online via travel.state.gov and aim for off-peak morning slots.
  • Prepare originals: Bring proof of U.S. citizenship (e.g., certified Hawaii birth certificate—avoid photocopies or hospital-issued versions, as they're frequently rejected). Include photo ID like a Hawaii driver's license.
  • Common pitfalls:
    • Assuming you can renew online or by mail—first-timers can't.
    • Incomplete forms or missing witnesses (bring two for children's apps).
    • Forgetting expedited fees if you need it in 2-3 weeks (add $60+; routine takes 6-8 weeks).
  • Children under 16: Both parents/guardians must appear (or submit notarized consent Form DS-3053). Hawaii courts can help with custody issues if needed.
  • Processing starts at the facility; track status online after submission.

[1]

Renewals

Eligible renewals use Form DS-82 and can often be done by mail, saving time. You qualify if:

  • Your passport was issued when you were 16 or older.
  • It was issued within the last 15 years.
  • It's undamaged and not reported lost/stolen.
  • You're not changing your name, gender, date/place of birth, or other personal info.

Hawaii residents with expiring passports from frequent Asia-Pacific travel often renew by mail. Download DS-82 from the State Department site.[1]

Replacements for Lost, Stolen, or Damaged Passports

In Kahului, HI, start by reporting a lost or stolen passport immediately using Form DS-64 online (at travel.state.gov) or by mail to prevent identity theft and fulfill requirements—delaying this is a common mistake that blocks your application.[2] Once reported:

  • If eligible for renewal by mail (DS-82): Your prior passport must have been issued when you were 16 or older, within the last 15 years, undamaged, and issued in your current name (or with name change docs). Mail it from Kahului via USPS Priority (tracking recommended to avoid loss claims). This saves time and a trip—ideal if no urgent travel.
  • If not eligible: Apply in person at a local passport acceptance facility with Form DS-11, treated as a new application. Common pitfalls: Assuming eligibility without checking exact criteria or forgetting to bring two parent IDs for minors.

For urgent travel (e.g., flights within 14 days or life-or-death emergencies), request expedited service ($60 extra) or urgent processing regardless of form type—add evidence like itinerary. In Hawaii, factor in potential mail delays or inter-island travel when planning timelines.[1]

Quick Decision Checklist for Kahului Applicants:

  • No prior U.S. passport? → DS-11 in person (bring proof of citizenship like birth certificate).
  • Prior passport exists, issued <15 years ago, undamaged, and you meet age/name rules? → Yes → DS-82 by mail (faster/cheaper if eligible).
  • Passport lost/stolen/damaged? → DS-64 first (online is quickest), then DS-82 if eligible or DS-11 in person. Mistake to skip: Not reporting theft promptly.
  • Child under 16? → Always DS-11 in person; both parents/guardians must appear or provide notarized consent (Form DS-3053). Pro tip: Schedule appointments early as slots fill fast locally.
  • Urgent need? → Expedite + supporting docs (e.g., flight confirmation) to cut wait times from 6-8 weeks to 2-3.

Decision tip: Use the State Department's online wizard at travel.state.gov to confirm your path before gathering docs—avoids rejections.

Gather Required Documents and Fees

Incomplete or mismatched paperwork causes 30%+ of delays in Hawaii applications—double-check using the official checklists at travel.state.gov. Always submit originals + one photocopy of each (front/back on 8.5x11 plain white paper, no staples). Key items by scenario:

  • All applicants: Completed form (DS-82 or DS-11, unsigned until instructed), one 2x2" color photo (recent, white background—local pharmacies like Costco print compliant ones), valid photo ID + photocopy (driver's license, military ID; mismatch with application name requires extra proof).
  • Replacements/Loss: DS-64 confirmation, prior passport if you have it (or explain absence).
  • Name change: Marriage/divorce/court docs + photocopies.
  • Minors: Both parents' IDs, birth certificate; consent form if one parent absent.
  • Fees (check travel.state.gov for updates): DS-82 ~$130 + $30 expedite; DS-11 ~$130-$165 + execution fee at facility. Pay by check/money order (two separate payments); cash often not accepted.

Pro tips: Photocopy everything before your appointment; use black ink pens; track mail with Certified/Return Receipt. If docs are hard to obtain locally (e.g., vital records), order expedited from Hawaii DOH online.

Adults (16+)

  • Proof of U.S. Citizenship: U.S. birth certificate (raised seal), naturalization certificate, or prior passport. Hawaii birth certificates come from the state Department of Health; order online or in person if needed.[3]
  • Proof of ID: Driver's license, military ID, or government ID. Photocopy front/back.
  • Photo: One 2x2 inch color photo (details below).
  • Fees: $130 application + $35 execution (paid to facility) + $30 optional passport card. Personal checks OK; no credit cards at most post offices.[1]

Minors (Under 16)

Parental awareness is required—both parents/guardians must appear or provide notarized consent (DS-3053). Common in Hawaii with family travel and exchange students.

  • Citizenship proof for child.
  • Parents' IDs.
  • Parental relationship proof (birth certificate listing parents).
  • Fees: $100 application + $35 execution.[1]

Photocopy everything single-sided on 8.5x11 paper.

Passport Photos: Avoid Rejections

Hawaii's intense sunlight often causes glare or shadows in photos, leading to rejections. Specs are strict:[4]

  • 2x2 inches.
  • Color photo on photo paper.
  • Taken within 6 months.
  • White/off-white background.
  • Head 1-1 3/8 inches from chin to top.
  • Neutral expression, eyes open.
  • No glasses (unless medically necessary), hats, uniforms, or glare/shadows.

Local options: Walmart, Costco, or UPS Stores in Kahului take compliant photos for $15-20. Check the State Department's photo tool to validate.[4] Rejection means redoing it—plan ahead.

Find an Acceptance Facility in Kahului and Maui County

All routine passports start at a federally approved facility. No full-service agencies issue passports on-site; they just witness your signature.

Kahului Options:

  • Kahului Post Office (33 Lipo Pl, Kahului, HI 96732): By appointment only via USPS online scheduler. High demand—book early.[5]
  • Nearby: Walgreens or libraries may offer, but confirm.

Maui County-Wide:

  • Maui County Clerk's Office (200 S High St, Wailuku, HI 96793): Appointments required; handles DS-11.[6]
  • Kihei Post Office or Lahaina Post Office: Check availability.[5]

Use the State Department's locator: iafdb.travel.state.gov.[1] Call ahead—many require appointments, and walk-ins are rare during peaks like summer. Hawaii's tourism surges limit slots.[1]

Step-by-Step Application Checklist

Follow this checklist for a smooth process. Print and check off.

Preparation (1-2 Weeks Before)

  1. Determine service (DS-11 for new passports or DS-82 for renewals) using section above.
    Guidance: Use DS-11 if your passport is lost/stolen/damaged, expired >5 years ago, issued before age 16, name changed >1 year without prior passport, or you're under 16. Renewals must meet all DS-82 eligibility (e.g., undamaged passport issued <5 years ago when ≥16). Common mistake: Assuming you can renew if ineligible—double-check to avoid rejection.

  2. Gather documents: Original citizenship proof (U.S. birth certificate, naturalization certificate, or Consular Report of Birth Abroad), valid photo ID (driver's license, military ID, or government ID), and photocopies of each (front/back on 8.5x11 plain white paper, black ink).
    Tips: Birth certificates from vital records office ensure quick processing; expired IDs often accepted if recently expired. Common mistakes: Forgetting originals (photocopies alone rejected), blurry/low-quality copies, or using colored paper.

  3. Get compliant photo (2x2 inches, color, white/cream/off-white background, taken <6 months ago, head 1-1⅜ inches, neutral expression, no glasses/selfies/hats unless religious/medical).
    Kahului tips: Use local pharmacies, big-box stores, or photo shops familiar with passport specs—they often guarantee acceptance or offer redo discounts. Common mistakes: Smiling, shadows/uneven lighting, wrong size (measure it), or non-compliant backgrounds—State Dept rejects ~25% of photos.

  4. Complete form (download DS-11/DS-82 from travel.state.gov, fill online, print single-sided on plain paper). Do not sign DS-11 until instructed by agent.
    Guidance: DS-82 can be signed in advance; save progress if online. Common mistake: Signing DS-11 early (voids it) or double-sided printing (unreadable by scanners).

  5. Calculate fees (check travel.state.gov for current amounts: application fee + optional expedited/1-2 day delivery; passport card if needed). Bring check/money order payable to "U.S. Department of State" for application fee only—execution fee (~$35) paid separately to facility (cash/check often required).
    Kahului note: Facilities may not accept cards; confirm payment methods when booking. Common mistakes: Wrong payee name (e.g., "Treasury"), including execution fee with State payment, or bringing cash for State fee.

  6. Book appointment at a local passport acceptance facility (e.g., USPS).
    Kahului tips: High tourist demand means slots fill fast—book ASAP online or by phone; some offer walk-ins but arrive early (e.g., before 10 AM weekdays). Aim for mid-morning to avoid lines. Check facility site for HI-specific hours/closures (e.g., holidays). Common mistake: Showing up without appointment during peak season (summer/tourist months).

At the Facility

  1. Arrive 15 mins early with all items.
  2. Present documents; agent verifies.
  3. Sign DS-11 in front of agent.
  4. Pay execution fee (cash/check to facility).
  5. Submit—get receipt. Passport books mail in 6-8 weeks (routine).[1]

For Renewals by Mail

  1. Confirm DS-82 eligibility.
  2. Mail to: National Passport Processing Center, PO Box 90155, Philadelphia, PA 19190-0155.
  3. Include old passport, photo, fees.[1]

Expedited/Urgent

  • Expedited (+$60, 2-3 weeks): Select at application.[1]
  • Urgent (travel <14 days, life/death): In-person at Honolulu Passport Agency (by appt only, 344 Kawaiaha'o St, Honolulu).[7] Not for Kahului—fly if needed. No guarantees during peaks.

Minors Checklist Addition:

  • Both parents present or DS-3053/DS-5525 notarized.
  • Child's presence required.[1]

Processing Times and Expedited Options

Routine: 6-8 weeks processing + mailing (10-14 weeks total). Expedited: 2-3 weeks + mailing.[1] Hawaii's seasonal travel (winter breaks, summer) causes backlogs—don't rely on last-minute during peaks. Track status online with receipt number.[8]

Urgent Travel Confusion: Expedited ≠ immediate. For departure in 14 days or less (proven tickets + life/death urgency), contact the Honolulu agency.[7] Business trips or vacations don't qualify—plan ahead.

Common Challenges in Kahului/Maui

  • Limited Appointments: Spring/summer and holidays fill slots fast at Kahului PO. Book 4-6 weeks out.
  • Photo Rejections: Glare from outdoor shoots or shadows under Maui's sun.
  • Documentation Gaps: Missing Hawaii birth certs (order from health.hawaii.gov).[3] Minors need both parents—common issue for exchange students.
  • Renewal Mistakes: Using DS-11 when DS-82 eligible, or mailing ineligible apps.
  • Peak Season Delays: Higher volumes from tourism/business to Japan/Australia.

Double-check with official tools.[1]

Tips for Hawaii Travelers

Kahului Airport handles many transpacific flights, so passports are essential. Students in exchange programs or families on urgent trips benefit from early renewal. Vital records for birth certs: Apply via Hawaii DOH; expedited options available.[3] No state-specific passport rules—all federal.

Passport Facilities and Nearby Locations in and Around Kahului

Passport acceptance facilities are designated locations authorized by the U.S. Department of State to witness and submit passport applications for first-time applicants, renewals, and minor passports. These facilities do not process passports on-site; instead, staff verify your documents, administer the oath, collect fees, and forward your application to a regional passport agency for processing. Common types include post offices, public libraries, county clerk offices, and some municipal buildings. In and around Kahului, you may find such facilities at local post offices, government centers, libraries, and courthouses within Maui County. Always verify current authorization through the official State Department website or by contacting the location directly, as participation can change.

When visiting, come prepared with a completed DS-11 or DS-82 form (as applicable), a valid photo ID, passport photos meeting State Department specs (2x2 inches, white background, recent), and exact payment (check or money order for the application fee; other fees may be payable by card or cash). Expect a short interview where the agent confirms your identity and eligibility. The process typically takes 15-30 minutes if all documents are in order, but delays can occur due to queues or paperwork issues. Children under 16 must appear in person with both parents or guardians, or with notarized consent from the absent parent.

Typical Busy Times and Planning Tips

Acceptance facilities often see higher volumes during peak travel seasons like summer, holidays, and spring break, when tourism surges in Hawaii. Mondays are generally busier as people catch up after the weekend, and mid-day periods (late morning through early afternoon) tend to peak with local workers and visitors. To minimize waits, aim for early mornings or late afternoons on weekdays, and avoid weekends if possible. Many facilities offer appointments—book ahead via the State Department's online locator tool. Check for seasonal fluctuations, arrive with all materials prepped, and have backups like extra photos. If urgency arises (e.g., travel within 14 days), prioritize regional agencies over acceptance facilities, but confirm eligibility first.

Frequently Asked Questions (FAQs)

Can I get a passport same-day in Kahului?
No routine same-day service exists. Urgent cases go to Honolulu Passport Agency.[7]

How do I renew my passport if I live in Kahului?
If eligible, mail DS-82. Otherwise, DS-11 at post office/clerk.[1]

What if my child needs a passport for a school trip?
Use DS-11; both parents required or notarized consent. Common for Hawaii exchanges.[1]

Where do I get a birth certificate in Maui?
Hawaii Department of Health Vital Records (online/mail/in-person at Oahu; local clerks for copies).[3]

Is expedited service guaranteed during summer?
No—high demand from seasonal travel can extend times. Check current estimates.[1]

My passport was lost on vacation—now what?
File DS-64 online, then DS-82/DS-11. Report to airline/police if stolen.[2]

Can I use a clerk of court in Maui for photos?
No, bring your own compliant photo. Facilities don't provide.[4]

How far in advance for winter travel?
Apply 3-6 months early due to holiday peaks.[1]

Sources

[1]Passports
[2]Lost or Stolen Passport
[3]Hawaii Vital Records
[4]Passport Photo Requirements
[5]USPS Passport Services
[6]Maui County Clerk
[7]Honolulu Passport Agency
[8]Check Application Status

AK

Aaron Kramer

Passport Services Expert & Founder

Aaron Kramer is the founder of GovComplete and a passport services expert with over 15 years of experience in the U.S. passport industry. Throughout his career, Aaron has helped thousands of travelers navigate the complexities of passport applications, renewals, and expedited processing. His deep understanding of State Department regulations, acceptance facility operations, and emergency travel documentation has made him a trusted resource for both first-time applicants and seasoned travelers. Aaron's mission is to make government services accessible and stress-free for everyone.

15+ Years Experience Expedited Processing State Dept. Regulations