Getting a Passport in Billings, MT: Step-by-Step Guide

By GovComplete Team Published on:

Location: Billings, MT
Getting a Passport in Billings, MT: Step-by-Step Guide

Getting a Passport in Billings, MT

Billings, the largest city in Montana and a key hub in Yellowstone County, sees steady demand for passports due to frequent international travel. Local residents often travel abroad for business, such as energy sector conferences in Canada or Asia, and tourism to Europe or Mexico. Seasonal spikes occur in spring and summer for family vacations and winter breaks for ski trips to the Alps or Japan. Students from Billings-area universities like Montana State University Billings participate in exchange programs, while urgent last-minute trips—family emergencies or sudden work deployments—add pressure. High demand at acceptance facilities can lead to limited appointments, so planning ahead is essential, especially during peaks.[1]

This guide walks you through the process step by step, tailored to Billings residents. It covers eligibility, documents, local facilities, and common pitfalls like photo rejections from glare (common in Montana's bright sunlight) or incomplete forms for minors. Always verify details on official sites, as requirements can update.[2]

Which Passport Service Do You Need?

Choosing the right service prevents delays or rejected applications. Use this section to match your situation.

First-Time Passport

If you've never had a U.S. passport or your previous one was issued before age 16, you must apply in person at a passport acceptance facility—commonly post offices, county clerk offices, or libraries in Billings. Plan for 4-6 weeks standard processing (longer in peak seasons like summer); expedite for 2-3 weeks extra fee if travel is within 2 weeks.

Key Steps for Billings Applicants

  1. Fill out Form DS-11: Download from travel.state.gov; complete but do not sign until in front of the agent.
  2. Gather documents:
    • Proof of U.S. citizenship (original birth certificate or naturalization certificate; photocopies not accepted).
    • Valid photo ID (driver's license or military ID; bring a second ID if yours doesn't match your birth name).
    • One 2x2-inch color passport photo (taken within 6 months; many Billings pharmacies like Walgreens or CVS offer this for $15—avoid selfies or home prints).
    • Fees: $130 application + $35 execution (check/money order; credit cards often accepted at facilities).
  3. Schedule if possible: Check facility hours (typically weekdays); walk-ins common but lines form early in busy periods.
  4. Attend appointment: Agent witnesses signature and seals application.

Common Mistakes to Avoid

  • Signing DS-11 early (voids it—start over).
  • Bringing expired or photocopied documents (must be originals).
  • Wrong photo specs (white background, neutral expression, no glasses/hat unless religious/medical).
  • Underestimating fees or payment methods (cash rarely accepted; confirm ahead).

Decision Guidance

Apply now if travel is 6+ weeks away. Need it faster? Add $60 expedite + overnight return ($21.36). Children under 16 require both parents. If renewing a passport issued after age 16, use mail-in Form DS-82 instead—no in-person needed.[1]

Renewal

Eligible if your last passport:

  • Was issued when you were 16 or older.
  • Was issued within the last 15 years.
  • Is undamaged and in your possession.

Use Form DS-82 and mail it—no in-person visit needed. Not eligible? Treat as first-time.[2]

Replacement for Lost, Stolen, or Damaged

If your passport is lost, stolen, or damaged in Billings, MT, act quickly to minimize travel disruptions—processing through local acceptance facilities typically takes 4-6 weeks routine (or 2-3 weeks expedited). Here's a step-by-step guide with eligibility checks and pitfalls to avoid:

  1. Report lost or stolen passports immediately (required first step): File Form DS-64 online at travel.state.gov (fastest, available 24/7) or by mail. This invalidates it nationally to prevent misuse or identity theft.
    Common mistake: Skipping this, which delays replacement and risks fraud. Do it even before applying.

  2. Choose the right form and method—key decision guidance:

    • Lost or stolen? You cannot use DS-82 renewal by mail (requires submitting your old passport, which you don't have). Use Form DS-11 for in-person replacement at a Billings-area passport acceptance facility (like post offices). Bring proof of citizenship (birth certificate or prior passport copy), photo ID, one passport photo (2x2 inches, color, white background, taken within 6 months), and fees (check or money order only—no cash/cards).
      Eligibility note: Treat as "first-time" process; minors under 16 need both parents.
    • Damaged? Always Form DS-11 in person—never mail. Surrender the damaged passport; minor wear (e.g., watermarks) might be acceptable, but tears or alterations aren't.
      Decision tip: If your lost/stolen passport was issued when you were 16+ and within 15 years, confirm DS-82 ineligibility due to non-possession—default to DS-11.
      Common mistakes: Wrong photo specs (use local pharmacies for compliant ones), insufficient ID (e.g., driver's license + birth certificate), or assuming mail renewal works without the old passport.
  3. Prepare for in-person application: Schedule ahead (many facilities require appointments via usps.com or phone). Add $60 execution fee + application fee; expedite for $60 extra if travel is within 2-3 weeks. Track status online post-submission.
    Pro tip: For urgent needs (<2 weeks), request an appointment at a larger facility or check for life-or-death expedite (proof required). Nearest passport agencies are out-of-state, so plan accordingly.

Name Change or Correction

To correct a printing error on your passport or legally update your name (e.g., after marriage, divorce, or court order) as a Billings, MT resident, submit your current valid U.S. passport along with original or certified supporting documents like a marriage certificate, divorce decree (must show the name change), or court order. Never submit photocopies of documents, as they will cause delays or rejection.

Form Selection Guidance:

  • DS-82 (Renewal by Mail): Use if eligible—your passport was issued when you were 16+, is undamaged, and less than 15 years old. This is faster and cheaper for qualifying name changes/updates; mail it directly to the address on state.gov.
  • DS-11 (New Passport): Required if not eligible for DS-82, your passport is damaged/lost, or it's a correction for a minor error. Apply in person at a passport acceptance facility with two identical 2x2-inch color photos (white background, taken within 6 months, no selfies).

Decision Flow:

  1. Check eligibility at travel.state.gov (search "DS-82 eligibility").
  2. Eligible? Prepare DS-82 + docs + photos + fees + current passport → mail.
  3. Not eligible? Schedule DS-11 in person → bring ID, docs, photos, fees.

Common Mistakes to Avoid in Billings:

  • Assuming all name changes qualify for mail-in; many locals overlook eligibility and default to in-person unnecessarily.
  • Using unstamped photocopies or expired docs (get certified copies from Montana Vital Records if needed).
  • Poor photos: Local drugstores or UPS stores often provide compliant ones—confirm specs first to avoid rejections.
  • Forgetting execution fee (~$35) for DS-11 or not including prepaid return envelope for DS-82.

Processing times: 6-8 weeks standard (expedite for 2-3 weeks extra fee). Track online at state.gov.

For Minors Under 16

Always first-time process with both parents/guardians present or notarized consent. More on this below.[1]

Situation Form In-Person? Notes
First-time (adult/minor) DS-11 Yes Proof of citizenship required
Renewal (eligible) DS-82 No (mail) Must have old passport
Lost/Stolen DS-11 or DS-82 Yes if DS-11 Report via DS-64 first
Minor (<16) DS-11 Yes Both parents needed

If unsure, use the State Department's online wizard.[2]

Step-by-Step Checklist: Preparing Your Application

Follow this checklist before heading to a facility. Incomplete docs cause 30-40% of rejections locally.[3]

  1. Determine your service: Use the table above and State Department wizard.[2]
  2. Complete the form: Download DS-11 (first-time/minor) or DS-82 (renewal) from travel.state.gov. Do not sign DS-11 until instructed.[1]
  3. Gather proof of U.S. citizenship: Original birth certificate (raised seal), naturalization certificate, or previous passport. Photocopies required too. Montana birth certificates come from the Montana Department of Public Health & Human Services (DPHHS).[4]
  4. Provide ID: Valid driver's license, military ID, or government ID. Montana DL from MVD works; bring photocopy.[5]
  5. Get passport photos: Two identical 2x2-inch color photos on white background. See photo section below.
  6. For minors: Both parents' IDs, consent form DS-3053 if one absent.
  7. Calculate fees: See fees section.
  8. Check appointment: Book online for facilities.
  9. Arrive early: Bring all originals and copies.

Print this checklist—locals report it saves time amid busy seasons.

Required Documents in Detail

Proof of Citizenship

Most Billings applicants use birth certificates. Order from Montana DPHHS Vital Records online or by mail (2-4 weeks processing).[4] Yellowstone County Clerk of District Court handles some records but defers to state for certified copies.[6] Urgent? Walk-in at DPHHS Helena office, but expect lines.

Photocopy front/back on standard paper.

Proof of Identity

Your Montana driver's license or state ID suffices. If no photo ID, secondary proofs like Social Security card + utility bill (less common).[1]

Additional for Specific Cases

  • Name change: Court order, marriage certificate (Yellowstone County Clerk).[6]
  • Minors: DS-3053 parental consent if one parent absent; notarized in Montana (notary at banks/USPS).[1]
  • Lost passport: Police report encouraged, plus DS-64.

Common challenge: Incomplete minor docs delay 50% of family apps in high season.[3]

Passport Photos: Avoid Rejections

Photos cause frequent issues in Billings due to indoor lighting shadows or outdoor glare from Big Sky sun. Specs:[1]

  • 2x2 inches (51x51mm).
  • Head 1-1 3/8 inches (32x38mm).
  • White/cream/off-white background.
  • Color photo <6 months old.
  • Neutral expression, eyes open, full face view.
  • No glasses (unless medical), hats, uniforms, shadows, glare.

Where to get: Walmart Photo (255 Rocking R Ln), Walgreens (multiple Billings locations), or USPS. Cost $15-17. Selfies fail—use pros.[7]

Tip: Take indoors with natural light; reject rate drops 70%.[1]

Passport Acceptance Facilities in Billings

Billings has several federally approved sites, but high demand (business travel + seasonal tourism) means book 4-6 weeks ahead in spring/summer/winter breaks. Use the locator for updates.[3]

  1. Billings Main Post Office
    841 S 27th St, Billings, MT 59101
    (406) 657-2562
    Mon-Fri 10am-3pm by appointment.[8]

  2. West End Post Office
    530 S 24th St W, Billings, MT 59102
    (406) 652-3243
    Limited hours; call.[8]

  3. Yellowstone County Clerk of District Court
    125 W 1st St #2, Billings, MT 59101 (Courthouse)
    (406) 256-2785
    Mon-Fri 8am-5pm; handles passports + vital records queries.[6]

  4. Laurel Post Office (nearby Yellowstone County)
    205 E 1st St, Laurel, MT 59044
    For outskirts residents.[8]

No libraries or clerks of court beyond county. Urgent? Facilities prioritize <14-day travel with proof (itinerary).[1] Still, peaks overwhelm—plan early.

Book appointments: Via facility websites or Passport Now online for USPS.[8]

Fees and Payment

Pay separately: application fee (check/money order to State Dept) + execution fee ($35 to facility, cash/check).[1]

Passport Book (standard) Adult First-Time/Renewal Minor <16
Routine $130 $100
Expedited (+$60) $190 $160
1-2 Day Urgent (at agency) Varies Varies

Execution: $35. Photos/extra separate. No credit cards at most Billings sites—bring check.[1]

Processing Times and Expedited Options

Routine: 6-8 weeks (mail) or 4-6 weeks (in-person). Expedited: 2-3 weeks (+$60). Urgent <14 days: Life-or-Death Service or agency appt (proof required).[1]

Warning: No hard guarantees—peaks (spring/summer MT tourism boom, winter breaks) add 1-2 weeks. Avoid last-minute reliance; one Billings business traveler waited 3 weeks expedited last summer.[2] Track via State Dept site.[9]

Renewals mail to: National Passport Processing Center, PO Box 90155, Philadelphia, PA 19190.[1]

Special Rules for Minors

All under 16 need DS-11 in person. Both parents/guardians must appear with IDs/child's birth cert. One absent? DS-3053 notarized + copy of absent parent's ID. Stepparents/divorced? Court docs. Exchange students: Add school letter.[1]

Montana notaries at UPS Stores or banks in Billings.

After You Apply

  • Keep receipt/tracking number.
  • Track online.[9]
  • Passport arrives 6-8 weeks; no-contact delivery.

Lost tracking? Call National Passport Info Center (1-877-487-2778).[2]

Step-by-Step Checklist: At the Facility

  1. Confirm appt: Arrive 15 min early with all docs checklist.
  2. Present to agent: Show unsigned form, docs, photos, fees.
  3. Sign DS-11: In front of agent only.
  4. Pay fees: Application to State Dept, execution to facility.
  5. Get receipt: Note tracking #.
  6. For expedited/urgent: Provide itinerary proof.
  7. Minors: Verify both parents/consent.
  8. Leave calmly: No changes post-submission.

Passport Facilities and Nearby Locations in and Around Billings

Passport acceptance facilities are designated locations authorized by the U.S. Department of State to receive and review passport applications for first-time applicants, renewals, and minor passports. In and around Billings, these typically include post offices, county clerk offices, public libraries, and some municipal buildings. They do not produce passports on-site; instead, staff verify your identity, review forms for completeness, administer oaths, and forward applications to a regional passport agency for processing. Expect a straightforward in-person review process that usually takes 15-30 minutes, assuming all documents are in order.

To apply, prepare in advance: complete the required forms (such as DS-11 for new passports or DS-82 for renewals), provide proof of U.S. citizenship (like a birth certificate), present valid photo ID, and bring one passport photo meeting State Department specifications. Fees are paid partly to the facility (via check or money order) and partly directly to the government. Minors under 16 must apply in person with both parents or legal guardians. Walk-ins are common at many sites, but some require appointments—always confirm requirements beforehand via the official State Department website locator tool.

These facilities are conveniently scattered throughout Billings and surrounding areas like Laurel or Lockwood, making them accessible for residents and visitors alike. Using the online passport acceptance facility search ensures you find the nearest option suited to your needs.

Typical Busy Times and Planning Tips

Passport facilities often see higher volumes during peak travel seasons, such as summer months or around major holidays like spring break or Thanksgiving. Mondays tend to be the busiest weekdays due to weekend backlog, with mid-day hours (around 11 a.m. to 2 p.m.) frequently peaking as people schedule lunch breaks. To minimize waits, aim for early mornings shortly after opening or late afternoons near closing. Weekends, if available, can offer quieter alternatives. Always plan ahead by checking for seasonal trends and consider booking appointments where offered to avoid long lines. Arriving with all paperwork prepped saves time and reduces errors that could delay your application. For urgent travel, explore expedited options through regional agencies after initial acceptance.

Frequently Asked Questions

How long does it take to get a passport in Billings during summer?
Expect 4-6 weeks routine at facilities due to seasonal demand; add time for mailing. Book appts early.[1]

Can I renew my passport at the Billings Post Office?
No—renewals mail via DS-82. Post offices handle first-time only.[2]

What if my child needs a passport urgently for a school exchange?
Use expedited + itinerary proof for <14 days. Both parents required; plan 2-3 weeks min.[1]

My photo was rejected—what now?
Common for glare/shadows. Retake same day at nearby Walgreens; specs strict.[1]

Where do I get a birth certificate in Yellowstone County?
Montana DPHHS Vital Records (online/mail). County Clerk verifies but doesn't issue certified copies.[4][6]

Is there walk-in service for urgent travel?
Limited; facilities prioritize proven <14-day trips. Call ahead—no guarantees in peaks.[3]

Can I track my application status?
Yes, enter receipt # at travel.state.gov.[9]

What if my passport was lost abroad?
Report to embassy; replace via DS-11 on return.[1]

Sources

[1]U.S. Passports & International Travel
[2]State Department Passport Forms
[3]Passport Acceptance Facility Search
[4]Montana Vital Records
[5]Montana Motor Vehicle Division
[6]Yellowstone County Clerk of District Court
[7]USPS Passport Photo Requirements
[8]USPS Locate a Post Office
[9]State Department Application Status Tracker

AK

Aaron Kramer

Passport Services Expert & Founder

Aaron Kramer is the founder of GovComplete and a passport services expert with over 15 years of experience in the U.S. passport industry. Throughout his career, Aaron has helped thousands of travelers navigate the complexities of passport applications, renewals, and expedited processing. His deep understanding of State Department regulations, acceptance facility operations, and emergency travel documentation has made him a trusted resource for both first-time applicants and seasoned travelers. Aaron's mission is to make government services accessible and stress-free for everyone.

15+ Years Experience Expedited Processing State Dept. Regulations