How to Get a Passport in Scranton, PA: Step-by-Step Guide

Getting a Passport in Scranton, PA

If you're in Scranton, Pennsylvania, or Lackawanna County and need a U.S. passport, you're likely preparing for one of Pennsylvania's common travel scenarios: frequent business trips abroad, summer tourism to Europe or the Caribbean, winter escapes to warmer climates, student exchange programs, or even last-minute urgent travel for family emergencies. Pennsylvania sees high volumes of international travel, especially during spring/summer breaks and holidays, which can strain local passport services.[1] This guide walks you through the process step-by-step, addressing common pitfalls like limited appointments, photo rejections, and documentation errors, to help you apply efficiently.

Scranton residents often face high demand at acceptance facilities due to the region's active travel patterns, including university students from nearby institutions and business professionals commuting to Wilkes-Barre/Scranton International Airport. During peak seasons (March–August and November–December), appointments book quickly, so plan ahead. Always verify current processing times on official sites, as they fluctuate—routine service typically takes 6–8 weeks, expedited 2–3 weeks, but last-minute processing isn't guaranteed, especially in busy periods.[2]

Choose the Right Passport Service for Your Needs

Before starting, identify your situation to use the correct form and process. Misusing forms is a top reason for delays or rejections.

First-Time Applicants (Including Name Changes)

If you've never had a U.S. passport, your previous one expired more than 15 years ago, or you have a significant name change (e.g., due to marriage, divorce, or court order) that requires re-verification, submit a new application using Form DS-11. This must be done in person at a passport acceptance facility in the Scranton area—no mailing option exists, as the form cannot be signed in advance.

Key steps for Scranton-area applicants:

1. Download and prepare Form DS-11 from travel.state.gov (fill it out completely but do not sign until instructed by the acceptance agent).
2. Gather required documents:
   • Proof of U.S. citizenship (original or certified birth certificate, naturalization certificate, or previous undamaged passport; photocopies are not accepted).
   • Valid photo ID (driver's license, military ID, etc.) and a photocopy of the ID.
   • One recent 2x2-inch passport photo (taken within 6 months; many pharmacies or photo shops in Scranton offer this service—avoid selfies or home prints).
   • Name change evidence if applicable (marriage certificate, divorce decree, etc.).
3. Pay fees (check travel.state.gov for current amounts: separate application fee payable to U.S. Department of State and execution fee to the facility; credit cards often accepted but confirm locally).
4. Visit during business hours (many Scranton-area facilities like post offices or libraries require appointments—call ahead to avoid long waits, especially during peak seasons like summer).

Common in Scranton for: New travelers, college students (e.g., Lackawanna College or Marywood University participants), exchange programs, or recent name changes.

Decision guidance: Use DS-11 if it's your first passport, expired >15 years, or name change can't be documented on a renewal (DS-82). If you have a valid passport <15 years old with a minor name change (e.g., simple hyphenation with proof), renewal by mail might work—check the State Department's Name Change Tool online.

Common mistakes to avoid:

• Signing DS-11 early (it voids the form).
• Bringing only photocopies of birth certificates (must be originals/certified).
• Submitting expired or poor-quality photos (leads to rejection and delays).
• Forgetting the execution fee or assuming mail-in is possible (delays processing 4-6 weeks standard; expedited available for extra fee).
• Not checking facility hours/appointments (Scranton post offices can get busy mid-week).

Expect 6-8 weeks processing (track online); for urgent travel, add expedited service or visit a regional passport agency if eligible.

Renewals

Eligible if your passport was issued when you were 16+, is undamaged, was issued within the last 15 years, and you still have it. Use Form DS-82 by mail—no in-person needed. Save time and money this way; many Scranton business travelers renew this way.[4] Ineligible? Use DS-11 instead.

Replacements for Lost, Stolen, or Damaged Passports

Immediate Steps for Lost or Stolen Passports
Report it immediately using Form DS-64 online (at travel.state.gov—fastest option) or by mail to stop identity theft and fraudulent use. This is mandatory before replacement and takes just minutes online. Common mistake: Skipping this step, which flags your record and delays new applications by weeks.

Replacement Process

1. Check eligibility for mail renewal (Form DS-82): Use if your passport was issued when you were 16+, is undamaged, expires within 5 years, and your name hasn't changed significantly. Mail it with fees, photo, and flight itinerary if expedited. Ideal for non-urgent needs in Scranton—processing takes 6-8 weeks standard, 2-3 weeks expedited.
2. In-person new passport (Form DS-11): Required for lost/stolen passports, if ineligible for DS-82, or first-time applicants. Visit a passport acceptance facility with proof of U.S. citizenship (birth certificate or prior passport), valid photo ID, one passport photo, and fees. Book appointments early as Scranton-area spots fill up quickly, especially pre-travel seasons. Processing: 6-8 weeks standard.

Damaged Passports (e.g., water exposure, tears, or writing)
Treat as lost—surrender the damaged book and apply in person with Form DS-11. Do not mail renewals; agencies reject them. Decision guidance: Inspect for any damage beyond minor wear; if pages are unreadable or cover is compromised, go in-person to avoid rejection.

Key Tips for Scranton Residents

• Common pitfalls: Bringing expired ID (must be current/government-issued), poor-quality photos (must be 2x2 inches, recent), or forgetting two proofs for name changes.
• Urgent travel? Add expedited service ($60 extra) or use 1-2 day delivery return. For life/death emergencies, request urgent at agencies (proof required).
• Timeline decision: Mail if eligible and >8 weeks out; in-person/expedited otherwise. Track status online post-submission.[5]

Passports for Minors Under 16

Minors under 16 must apply in person using Form DS-11 (first-time or renewal)—no mail-in option. Both parents/guardians must appear together, or one parent can bring a notarized Form DS-3053 (Statement of Consent) from the absent parent, plus a photocopy of their ID. Passport valid for 5 years maximum.

Key Documents to Bring (Originals + Photocopies):

• Child's U.S. birth certificate (or Consular Report of Birth Abroad).
• Proof of parental relationship (birth cert listing parents).
• Both parents'/guardians' valid photo IDs (e.g., driver's license, passport).
• One passport photo (2x2 inches, white background, taken within 6 months—avoid selfies or drugstore prints that don't meet specs).
• Form DS-11 completed but unsigned until in front of agent.
• Fees: $100 application + $35 execution (check/money order; credit cards often accepted locally).

Scranton-Area Tips:

• Apply early—processing takes 6-8 weeks standard (2-3 expedited); add 2-4 weeks in summer peak from NEPA school vacations.
• Decision Guide: If traveling within 3 months, use expedited service ($60 extra) and consider private courier for return. For family trips during school breaks (e.g., spring/winter), aim for off-peak weekdays to avoid 2+ hour waits.

Common Mistakes to Avoid:

• Incomplete parental consent (e.g., missing ID photocopy or unnotarized DS-3053)—causes 40% of rejections.
• Wrong photo size/quality or home-printed (use CVS/Walgreens with passport template).
• Forgetting child's Social Security number (required on DS-11).
• Unsigned DS-11 or bringing expired IDs—delays families right before holidays.

Double-check uspassport.service.gov for forms; print extras.[6]

Urgent Travel (Within 14 Days)

Distinguish urgent service from expedited processing: Urgent is reserved for true emergencies like life-or-death situations (e.g., dying family member abroad, proven by death certificate or doctor's letter) or confirmed international travel within 14 days. Decision guidance: Use the State Department's wizard first (https://pptform.state.gov/.[1])—answer "yes" to urgent needs only if you have non-refundable tickets, itinerary, or emergency docs ready. Expedited service (extra $60 fee, 2–3 week routine processing) won't guarantee 14-day delivery and isn't for emergencies.

Practical steps for Scranton-area applicants:

1. Book your international travel first (flights/hotels must be non-refundable; screenshots aren't enough—print confirmations).
2. Call 1-877-487-2778 immediately for an appointment at the nearest regional passport agency (slots book out days in advance, especially in high-demand Northeast PA during summer/holidays).
3. Bring everything in-person: completed DS-11/DS-82 form, proof of travel/emergency, ID, photo, fees (cash/credit accepted).

Common mistakes to avoid:

• Applying without booked travel—agencies will turn you away.
• Confusing with expedited: No 14-day guarantee; routine peaks in PA can stretch to 6+ weeks.
• Forgetting 2 identical passport photos (2x2 inches, white background, taken within 6 months—local pharmacies like CVS do them for $15).
• Delaying: Scranton-area demand surges; secure slots ASAP or risk missing your trip.

Start routine/expedited apps 8–10 weeks early to avoid this.

Step-by-Step Checklist: Gather Your Documents

Incomplete or mismatched paperwork causes 90% of rejections/delays—double-check against official forms. For Scranton residents: Use local post offices or clerks of court as acceptance facilities (search "passport acceptance facility" on state.gov). Start 8–10 weeks early for routine; photocopy everything. Common pitfalls: Expired ID, non-U.S. birth certs without translation, or blurry photos.

Decision tree for docs:

• First-time? Need original birth cert + photo ID.
• Renewal? Prior passport + ID suffices (if undamaged/under 15 years old).
• Name change? Marriage/divorce certs required.

Here's a printable checklist:

For Adults (DS-11 New or Replacement)

• Proof of U.S. citizenship (original + photocopy): Birth certificate (long-form preferred for PA residents), naturalization cert, or previous passport.[8] PA birth certs ordered from: https://www.vitalrecords.pa.gov/.
• Proof of name change (if applicable): Marriage cert, court order.
• Valid photo ID (driver's license, military ID) + photocopy.
• One passport photo (see photo section).
• Form DS-11 (unsigned until in person).[3]
• Fees: $130 application + $35 execution (check/money order); add $60 expedited.[9]

For Renewals (DS-82 by Mail)

• Your old passport.
• New photo.
• Fees: $130 book (check to "U.S. Department of State").
• Mail to: National Passport Processing Center, PO Box 90155, Philadelphia, PA 19190-0155.[4]

For Minors (DS-11)

• Child's birth cert + photocopy.
• Both parents' IDs + photocopies.
• Form DS-3053 if one parent absent (notarized).
• Fees: $100 application + $35 execution; parental presence required.[6]

Pro Tip: Photocopy everything single-sided on 8.5x11 white paper. PA vital records office processes birth certs in 1–2 weeks standard; rush available but verify.[10]

Get Compliant Passport Photos

Photo issues reject 25%+ of applications—shadows, glare, wrong size plague Scranton applicants using phone selfies.[11] Specs:

• 2x2 inches, head 1–1 3/8 inches.
• White/neutral background, even lighting, no glasses (unless medical), neutral expression.
• Color photo <6 months old.

Where in Scranton:

• USPS locations (e.g., Scranton Main Post Office, 300 N Washington Ave).[12]
• CVS/Walgreens: Many print compliant photos for $15.
• Avoid home printers; acceptance agents check rigorously.

Print two; one submitted, keep backup. See samples: https://travel.state.gov/content/travel/en/passports/how-apply/photos.html.[11]

Find and Book a Passport Acceptance Facility in Scranton

No full-service agencies in Scranton—use acceptance facilities for DS-11. They verify ID, witness signature, collect fees (they keep $35 execution fee).

Search real-time: https://iafdb.travel.state.gov/ (enter ZIP 18503).[13]

Local Options (Lackawanna County):

• Scranton Post Office: 300 N Washington Ave, Scranton, PA 18503. Mon–Fri 10am–3pm by appointment. Phone: (570) 961-7656.[12]
• Clarks Summit Post Office: 401 S State St, Clarks Summit, PA 18411. Limited hours.[13]
• Lackawanna County Courthouse Clerk of Courts: Occasionally; check site.[14]
• Libraries/USPS branches nearby (e.g., Taylor PO).

Book online/phone ASAP—peaks book 4+ weeks out. Arrive 15 min early with all docs organized. No walk-ins typically.[2]

Step-by-Step Checklist: Complete Your Application

1. Complete Form: Download DS-11/DS-82 from https://pptform.state.gov/. Fill online, print single-sided. Do NOT sign DS-11 yet.[3]
2. Gather/Photocopy Docs: Use checklist above.
3. Book Appointment: Via facility site/phone.
4. Visit Facility: Present everything. Agent reviews, you sign DS-11, pay fees (two checks: app fee to State Dept, execution to facility).
5. Track Status: After submission, use https://passportstatus.state.gov/ (7–10 days post-mail).[15]
6. Receive Passport: Mailed to your address; card (if ordered) separate.

For mail renewals: Weigh envelope <1 lb, use USPS tracking.[4]

Processing Times and Expedited Options

Times are door-to-door; don't book non-refundable travel until received. PA's seasonal surges (e.g., summer family trips) delay further—apply early.[2] Philly Passport Agency serves NE PA; appointments scarce.

Special Considerations for Common Scranton Scenarios

• Students/Exchange Programs: Universities like Marywood may host events; check campus intl offices.
• Business Travel: Renewals ideal; consider passport card for land/sea to Canada/Mexico.
• Minors During Breaks: Parental consent forms notarized ahead; banks/USPS notarize free/cheap.
• Name Changes: PA marriage certs from county (Lackawanna: https://lackawannacounty.org/).[16]

Passport Facilities and Nearby Locations in and Around Scranton

Passport acceptance facilities are designated locations authorized by the U.S. Department of State to review and submit passport applications for processing. These typically include post offices, public libraries, county clerks' offices, and some municipal buildings. They do not issue passports on-site; instead, staff verify your identity, ensure forms are complete, witness your signature, and forward your application to a regional passport agency for final processing, which can take several weeks to months depending on demand and service selected.

In and around Scranton, you'll find such facilities scattered across the city and nearby areas like Wilkes-Barre, Hazleton, and the broader Lackawanna and Luzerne Counties. Urban centers like downtown Scranton and regional hubs often host multiple options, while suburban or rural spots may have fewer. Always verify current status through official sources, as participation can change. Expect a straightforward process: arrive with your completed DS-11 form (for first-time applicants), two passport photos, proof of U.S. citizenship, photo ID, and payment (check or money order for fees). Minors under 16 require parental consent and presence. Facilities provide basic guidance but cannot offer legal advice or expedite service beyond standard options.

Typical Busy Times and Planning Tips

Acceptance facilities tend to see higher volumes during peak travel seasons, such as summer vacation periods and holidays like spring break or year-end travel rushes. Mondays often start with backlog from the weekend, and mid-day slots (around 11 a.m. to 2 p.m.) can fill quickly due to lunch-hour crowds. Weekends, if available, may also draw families.

To plan effectively, check facility websites or the State Department's locator tool for appointment requirements—many now mandate online booking to manage flow. Aim for early mornings or late afternoons on weekdays to avoid peaks. Bring all documents prepped to minimize wait times, and consider off-peak months like January or September for smoother visits. Patience is key, as lines can form unexpectedly, and walk-ins aren't always guaranteed. Advance research ensures a hassle-free experience in this northeastern Pennsylvania region.

Frequently Asked Questions (FAQs)

Can I expedite a first-time passport application in Scranton?
Yes, pay $60 extra at acceptance facility, but still 2–3 weeks. For <14 days, go to Philly agency with proof.[2]

What if my birth certificate is from Pennsylvania?
Order certified copy from PA Vital Records (717-772-3002) or online. Short forms often rejected—get long-form with raised seal.[10]

How do I handle a name change without a marriage certificate?
Provide court order or other legal proof; acceptance agent verifies.[3]

Are passport photos available at Scranton Post Office?
Yes, at main branch; confirm hours. Specs strictly enforced—no smiles showing teeth.[11]

What if my passport is lost abroad?
Contact U.S. Embassy; apply for emergency travel doc. Report via DS-64 on return.[5]

Can I track my application status?
Yes, online 7–10 days after mailing: https://passportstatus.state.gov/. Need last name, DOB, app location.[15]

Is there a passport fair in Scranton during peaks?
Occasionally at libraries/post offices; search https://travel.state.gov/content/travel/en/passports/passport-events.html.[17]

Do I need an appointment for renewals?
No, mail directly if eligible.[4]

Sources

[1]: U.S. Department of State - Passports
[2]: U.S. Department of State - Processing Times
[3]: U.S. Department of State - Form DS-11
[4]: U.S. Department of State - Renew by Mail
[5]: U.S. Department of State - Lost/Stolen Passports
[6]: U.S. Department of State - Children
[7]: U.S. Department of State - Get Fast
[8]: U.S. Department of State - Citizenship Evidence
[9]: U.S. Department of State - Fees
[10]: PA Department of Health - Vital Records
[11]: U.S. Department of State - Photos
[12]: USPS - Scranton Post Office
[13]: State Department - Acceptance Facility Search
[14]: Lackawanna County - Clerk of Courts
[15]: Passport Status Check
[16]: Lackawanna County Register of Deeds
[17]: Passport Events