Getting a Passport in Glen Allen, VA: Steps & Facilities

By GovComplete Team Published on:

Location: Glen Allen, VA
Getting a Passport in Glen Allen, VA: Steps & Facilities

Getting a Passport in Glen Allen, VA

Glen Allen, in Henrico County, Virginia, offers convenient access to major airports like Richmond International (RIC) and is roughly 90 minutes from Dulles (IAD) and Reagan National (DCA), fueling frequent international business trips, family visits abroad, and vacations. Local travel peaks during spring break (March-April), summer (June-August), and winter holidays, plus student programs from nearby universities like Virginia Commonwealth University. Urgent needs arise often for last-minute business or emergencies, but Henrico County acceptance facilities face high demand—appointments fill 4-6 weeks ahead in peak seasons, so plan early via the official online locator.

Common pitfalls include:

  • Confusing processing times: Routine takes 6-8 weeks; expedited (extra $60) 2-3 weeks total; urgent (<14 days travel) requires a regional passport agency appointment via the National Passport Information Center (1-877-487-2778)—don't confuse with local facilities, which can't issue urgent passports.
  • Photo rejections (40% of issues): Must be 2x2 inches, color, taken within 6 months, head size 1-1⅜ inches, plain white/neutral background, even lighting (no shadows/glare/selfies), no glasses/headwear unless religious/medical (doctor's note needed), no uniforms. Use the State Department's free online photo tool or validation service; print on matte/glossy photo paper, not home printers.
  • Incomplete forms/docs for minors: All under 16 need DS-11 (new application) in person with both parents/guardians (or sole custody proof), parental ID, child's birth certificate, and photos. Common error: forgetting parental consent form or relationship evidence.
  • Renewal errors: Can't renew if passport >15 years old, issued before age 16, damaged/lost/stolen, or non-U.S. Use DS-82 only if eligible; otherwise, treat as new.

Decision tip: Start 10+ weeks before travel. Check eligibility/tools at travel.state.gov to avoid restarts (wastes $30+ fees). This guide follows U.S. Department of State rules for a smooth process.

Choose the Right Passport Service

Before collecting documents, use this decision tree to match your situation—wrong choice means reapplying and delays:

  1. First-time applicant, child under 16, or previous passport lost/damaged/stolen/non-U.S.?
    New application (DS-11) at a Henrico County acceptance facility. Both parents required for minors; book appointment ASAP.

  2. Adult (16+) renewing undamaged U.S. passport issued <15 years ago?
    Mail renewal (DS-82)—easiest, no appointment needed. Skip if travel <8 weeks (add expedited).

  3. Timeline pressure?

    Need Service Extra Cost Where
    >8 weeks Routine None Local facility or mail (renewals)
    2-3 weeks Expedited $60 + overnight return ($21.36) Local facility (mark form) or mail
    <14 days (international) or <28 days (foreign visa) Urgent/Life-or-Death Varies Call 1-877-487-2778 for agency slot (proof of travel required)

Common mistakes to avoid: Renewing by mail when ineligible (must redo in person); skipping expedited for tight schedules (mailing adds 1-2 weeks); applying at wrong facility type (local handles submissions, agencies only urgent). Pro tip for Glen Allen: Local facilities process most cases efficiently outside peaks—verify acceptance status online first. Once decided, gather exact docs listed on travel.state.gov.

First-Time Passport

If you've never had a U.S. passport, need one for a child under 16, or your previous passport was issued before age 16 (or more than 15 years ago for adults over 16), you must submit a new application using Form DS-11. Quick decision checklist:

  • First-time adult or child applicant? → DS-11.
  • Child under 16? → DS-11 (both parents/guardians typically required).
  • Old passport lost/stolen/damaged? → DS-11 if not eligible for renewal.
  • Eligible for renewal (DS-82)? → Use that instead for mailed convenience.

You must apply in person at a local passport acceptance facility near Glen Allen, VA (e.g., post offices, libraries, or clerks—many offer appointments to avoid waits).

Practical steps for success:

  1. Download/print Form DS-11 from travel.state.gov (complete all fields but do not sign until instructed onsite).
  2. Gather originals: Proof of citizenship (birth certificate, naturalization cert), valid photo ID (driver's license, military ID), one passport photo (2x2", recent, white background—get at CVS/Walgreens or facilities), and fees (check/money order; credit cards at some spots).
  3. For kids: Both parents present (or notarized consent form); evidence of parental relationship.

Common mistakes to avoid:

  • Signing DS-11 early (it's voided, forcing restart).
  • Bringing photocopies instead of originals (they're examined and returned).
  • Underestimating processing time (6-8 weeks routine; expedite for 2-3 weeks extra fee).
  • Forgetting child's presence or parental consent (delays applications).

Pro tip: Glen Allen-area facilities often process faster mid-week mornings; bring extras of everything. Track status online post-submission [1].

Passport Renewal

Most adults (16+) can renew by mail using Form DS-82 if their passport was issued when they were 16+, is undamaged, wasn't reported lost/stolen, was issued within the last 15 years, was received within the last 5 years, and their name hasn't changed. This convenient option avoids in-person appointments and typically takes 6-8 weeks (longer in peak seasons like summer).

Quick Eligibility Check (Decision Guide)

  • Yes, renew by mail if: All criteria above apply—saves time/money vs. in-person.
  • No, apply in-person with DS-11 if: Passport is damaged/lost/stolen, over 15 years old (issued), over 5 years old (received), child passport, or name change without docs.
  • Urgent? Add $60 expedite fee for 2-3 weeks; critically urgent (travel <14 days)? Use 1-877-487-2778 for appointment guidance.

Mail Renewal Steps (for Glen Allen, VA Residents)

  1. Download/print DS-82 from travel.state.gov (or get at local post offices/libraries).
  2. Attach one 2x2" color photo (white background, no glasses/smiles; many local spots offer for ~$15—avoid selfies or drugstore booths with poor quality).
  3. Include: Old passport, $130 fee ($30 execution if in-person photo needed) via check/money order to "U.S. Department of State," and name change proof (marriage/divorce decree) if applicable.
  4. Mail via USPS Priority (tracking recommended)—standard processing starts upon receipt.

Common Mistakes to Avoid

  • Using DS-11 instead of DS-82 (triggers full in-person process).
  • Submitting blurry/off-spec photos (50% rejection rate—use professional service).
  • Wrong fee/payment type (cash/cards rejected; double-check travel.state.gov for updates).
  • Forgetting to sign DS-82 or including extra docs (delays processing).
  • Assuming mail works post-name change without evidence (requires in-person).

Track status at travel.state.gov. First-timers or ineligible? Locate nearby acceptance facilities via state.gov tool—common in VA post offices/clerk offices for DS-11 [1].

Replacement for Lost, Stolen, or Damaged Passport

Report the incident immediately using free Form DS-64 (online, mail, or fax) to invalidate the passport and reduce identity theft risk—delaying this is a common mistake that leaves you vulnerable. Get a copy of your police report if stolen (not always required but strengthens your application). Then apply for a replacement:

Quick Decision Guide: DS-82 (Renewal by Mail) vs. DS-11 (New In-Person Application)

  • Use DS-82 (mail, ~$130 adult fee) if your current passport meets all these: issued when you were 16+, issued within last 15 years, undamaged/unaltered, and you have a U.S. mailing address. Common mistake: Assuming damage qualifies—most damaged passports require DS-11.
  • Use DS-11 (in person, ~$130 adult fee + $35 acceptance fee) if ineligible for DS-82 (e.g., first passport, child under 16, name/gender change, or damaged). Must be done at a passport acceptance facility—search the State Department's online locator by your Glen Allen ZIP code for nearby post offices, libraries, or county clerks (many in Henrico/Richmond area offer walk-in or appointment slots; book ahead to avoid waits).

Practical Steps & Tips:

  1. Gather: Proof of U.S. citizenship (original birth certificate or prior passport), photo ID (driver's license), two passport photos (2x2", recent, neutral background—don't get them wet/damaged), and fees (check/money order; credit cards at some facilities).
  2. Track processing: Routine (6-8 weeks), expedited (+$60, 2-3 weeks), or urgent (passport agency if travel <14 days—call 1-877-487-2778 for appt).
  3. Local note for Glen Allen: Expect 20-45 min drives to facilities; verify hours (many close early Sat); children under 16 need both parents.
  4. Track status online at travel.state.gov. Replacements aren't expedited retroactively—plan ahead! [2]

Additional Visas or Name Changes

For name changes due to marriage/divorce, include a certified court order or marriage certificate. Virginia residents can obtain vital records from the Virginia Department of Health [3].

For all cases, passports are valid for 10 years (adults) or 5 years (minors). Plan ahead—standard processing takes 6-8 weeks, expedited 2-3 weeks, but peak seasons (spring/summer, holidays) cause delays. No guarantees on last-minute processing; urgent services require proof of travel within 14 days and are handled at passport agencies, not local facilities [4].

Required Documents and Forms

Gather originals and photocopies (black-and-white, single-sided, on 8.5x11 paper). Photocopy each document's front/back.

  • Proof of U.S. Citizenship: Original birth certificate (Virginia-issued from the Division of Vital Records), naturalization certificate, or previous passport. Hospital birth certificates or photocopies aren't accepted [3][5].
  • Proof of Identity: Valid driver's license (Virginia DMV), government ID, or military ID. Must match application name exactly.
  • Photo: One 2x2-inch color photo taken within 6 months (details below).
  • Forms: DS-11 (in person, unsigned until instructed), DS-82 (mail renewal), DS-64 (lost/stolen).
  • Fees: Paid separately—check or money order to "U.S. Department of State" for application fee; cash/check to facility for execution fee. Execution fee: $35 at post offices/clerk offices [6].
  • For Minors: Both parents' presence or notarized consent (Form DS-3053). Full consent rules apply to prevent child trafficking risks [1].

Download forms from the State Department site; do not sign DS-11 early [1].

Passport Photos: Avoid Common Rejections

Photos account for 25% of rejections in Virginia facilities. Specs are strict [7]:

  • 2x2 inches (51x51mm), head 1-1 3/8 inches (25-35mm).
  • Color, plain white/cream/off-white background.
  • Full face, neutral expression, eyes open, mouth closed.
  • No glasses (unless medically necessary with side view), hats (unless religious/medical), uniforms.
  • Even lighting—no shadows, glare, or dark glasses.
  • Taken within 6 months.

Local options in Glen Allen: CVS/Walgreens (e.g., 9870 W Broad St), but verify they offer passport photos. Selfies or home printers fail 90% of the time [7]. Bring two if possible.

Passport Acceptance Facilities in Glen Allen and Henrico County

Glen Allen residents apply at nearby passport acceptance facilities (PAFs)—no passport agencies here, so urgent service requires travel to Richmond or DC. Book appointments online; walk-ins rare due to demand [8].

  • Glen Allen Post Office (9870 W Broad St, Glen Allen, VA 23060): By appointment via usps.com. Handles DS-11, photos available nearby [9].
  • Henrico County Clerk of Court (Henrico County Government Center, Eastern Government Center, 3820 Nine Mile Rd, Henrico, VA 23223): Appointments required; close to Glen Allen [10].
  • Richmond Main Post Office (1801 Brook Rd, Richmond, VA 23232): Higher volume, multiple daily slots [9].
  • Other Henrico Spots: Check Short Pump Station Post Office or libraries like Twin Hickory Library (check va.us for passport services).

Use the State Department's locator for real-time availability: search "Glen Allen, VA" [8]. High demand means booking 4-6 weeks ahead during spring/summer peaks. Arrive 15 minutes early with all docs.

Step-by-Step Application Checklist

Follow this checklist for a smooth process. Print and check off.

For First-Time or In-Person Applications (DS-11)

  1. Determine eligibility: Confirm new app needed (not renewal) [1].
  2. Gather citizenship proof: Original birth certificate + photocopy. Order from Virginia Vital Records if needed ($12 fee) [3].
  3. Get valid ID: Virginia driver's license + photocopy.
  4. Complete Form DS-11: Fill online, print single-sided, do NOT sign [1].
  5. Take compliant photo: Get two from CVS or USPS [7].
  6. Calculate fees: Application ($130 adult/$100 minor book), execution ($35), expedited ($60 optional) [6].
  7. Book appointment: Via facility website (USPS/Henrico) [8][9].
  8. Attend appointment: Bring all originals/photocopies. Sign DS-11 in front of agent. Pay fees (two checks).
  9. Track status: Online at travel.state.gov after 5-7 days [4].
  10. Plan for pickup: Mailed in 6-8 weeks (standard); track via informed delivery if USPS.

For Mail Renewals (DS-82)

  1. Verify eligibility: Passport undamaged, issued <15 years ago, received <5 years ago [1].
  2. Fill DS-82: Online preferred [1].
  3. Include old passport, photo, fees: One check to "U.S. Department of State."
  4. Mail to: National Passport Processing Center, PO Box 90155, Philadelphia, PA 19190-0155 [1].
  5. Track: Use USPS priority express for return.

For lost/stolen: File DS-64 online first [2].

Processing Times and Expediting Options

Service Time Cost Notes
Routine 6-8 weeks Standard fee Avoid if traveling soon
Expedited 2-3 weeks +$60 At PAF; faster mailing
Urgent (14 days) 1-3 days +$60 + overnight fees Passport agency only; proof of travel required (itinerary). Nearest: Richmond (by appt) or DC [4]
Life-or-Death 3 days Varies Embassy/agency; extreme emergencies only [4]

Times are from receipt date; peaks add 2-4 weeks. Do not rely on last-minute during Virginia's busy seasons—apply 3+ months early [4]. Track at travel.state.gov.

Special Considerations for Minors and Virginia Residents

For children under 16: Both parents/guardians must appear or provide DS-3053 notarized consent. Virginia notaries available at banks/USPS ($2 fee). No exceptions [1].

Students/exchange programs: Universities like VCU offer group sessions; check school international offices.

Business travelers: Expedited suits frequent trips, but verify visa needs separately.

Vital records: Virginia birth certificates from [3]; marriage from Circuit Court Clerk.

Passport Facilities and Nearby Locations in and Around Glen Allen

Passport acceptance facilities are official locations authorized by the U.S. Department of State to witness and submit passport applications for first-time applicants, renewals, and other services. These include common sites such as post offices, public libraries, county clerk offices, and municipal buildings. In and around Glen Allen, Virginia, several such facilities serve residents of Henrico County and nearby areas like Richmond, Short Pump, and Mechanicsville. Travelers should verify current authorization status through the official State Department website or by contacting locations directly, as participation can change.

When visiting an acceptance facility, expect a structured process. Arrive with a completed DS-11 or DS-82 application form (depending on your needs), a valid photo ID, required passport photos meeting State Department specifications, and payment for application and execution fees—typically separated into checks or money orders for different recipients. Agents at these facilities do not take photos, process applications on-site, or issue passports immediately; they review documents, administer oaths, collect fees, and forward materials to a regional passport agency. The entire visit usually takes 15-30 minutes if prepared, but longer waits are common due to queues. Children under 16 must appear in person with both parents or guardians, and expedited services may require additional forms.

Typical Busy Times and Planning Tips

Acceptance facilities experience higher volumes during peak travel seasons like summer, spring break, and holidays, when demand surges. Mondays often see the heaviest traffic from weekend catch-ups, while mid-day hours (10 a.m. to 2 p.m.) tend to be busiest due to standard business flows. Weekends, if offered, can also draw crowds.

To plan effectively, schedule appointments where available to minimize wait times—many facilities now require them. Opt for early mornings or late afternoons on weekdays, avoiding seasonal peaks. Always check facility websites or call ahead for the latest policies, capacity limits, and any temporary closures. Preparing all documents meticulously reduces processing delays and errors. For urgent needs, consider regional passport agencies in Richmond, but book well in advance.

Frequently Asked Questions (FAQs)

Can I get a passport same-day in Glen Allen?
No local same-day service. Urgent requires agency appointment with travel proof [4].

What's the difference between expedited and urgent service?
Expedited (2-3 weeks) via PAF; urgent (<14 days) at agencies only [4].

My photo was rejected—what now?
Retake per specs: no shadows/glare, exact size. Many Virginia CVS fix common errors [7].

How do I renew if my passport is lost?
Cannot mail renew; use DS-11 in person after DS-64 report [1][2].

Do I need an appointment at USPS in Glen Allen?
Yes, book online; limited slots fill fast in peak seasons [9].

Where to get Virginia birth certificate?
Order online/mail from Virginia Department of Health Vital Records [3].

Can I track my application?
Yes, after 5-7 days at travel.state.gov with last name, DOB, fee info [4].

Is my old passport returned?
Yes, canceled, with new passport [1].

Sources

[1]U.S. Department of State - Passport Forms
[2]U.S. Department of State - Report Lost/Stolen Passport
[3]Virginia Department of Health - Vital Records
[4]U.S. Department of State - Processing Times
[5]U.S. Department of State - Citizenship Evidence
[6]U.S. Department of State - Fees
[7]U.S. Department of State - Passport Photo Requirements
[8]U.S. Department of State - Acceptance Facility Search
[9]USPS - Passport Services
[10]Henrico County - Clerk of Court

AK

Aaron Kramer

Passport Services Expert & Founder

Aaron Kramer is the founder of GovComplete and a passport services expert with over 15 years of experience in the U.S. passport industry. Throughout his career, Aaron has helped thousands of travelers navigate the complexities of passport applications, renewals, and expedited processing. His deep understanding of State Department regulations, acceptance facility operations, and emergency travel documentation has made him a trusted resource for both first-time applicants and seasoned travelers. Aaron's mission is to make government services accessible and stress-free for everyone.

15+ Years Experience Expedited Processing State Dept. Regulations